This policy explains how VDTPanl Ltd collects, uses, stores, and protects your personal data when you interact with our website and solar energy services.
Last Updated: January 15, 2026
Summary
We respect your privacy and are committed to protecting your personal data. We only collect information that is necessary to deliver our solar energy services and improve your experience on our website. We never sell your personal data to third parties. You have full rights to access, correct, or delete your information at any time.
This Privacy Policy applies to VDTPanl Ltd ("VDTPanl", "we", "us", or "our"), a company registered in England and Wales with company number 10584327 and registered address at Unit 7, Mendip Business Park, Wells Road, Glastonbury, BA6 9WX. We are the data controller responsible for your personal data processed through our website at www.vdtpanl.com and through our solar energy consultation, installation, and maintenance services for farms and agricultural enterprises.
This policy describes what personal data we collect, why we collect it, how we process it, who we share it with, how long we keep it, and what rights you have regarding your data. We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services. We encourage you to read this document carefully and contact us if you have any questions about how we handle your personal information.
We collect different categories of personal data depending on how you interact with us. The types of data we may collect include the following:
We do not collect any special categories of personal data (also known as sensitive data), such as information about your health, race, ethnicity, religious beliefs, political opinions, trade union membership, genetics, biometrics, sex life, or sexual orientation.
We collect personal data through several methods, each serving a specific purpose related to delivering our services or improving your website experience.
You provide data directly to us when you complete a contact form on our website, request a free site assessment, telephone our office, send us an email, meet with our consultation team in person, or correspond with us by post. Any information you voluntarily share during these interactions may be recorded and processed in accordance with this policy.
When you visit our website, we automatically collect certain technical and usage data through the following technologies:
On occasion, we may receive data about you from third-party sources such as business directories, trade publications, agricultural industry events, or referral partners. If another farm or business refers you to us, they may share your name and contact details with your knowledge. We only process such data where we have a lawful basis to do so.
Under Article 6 of the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases depending on the specific processing activity:
Where you have given clear, affirmative consent for us to process your personal data for a specific purpose. This applies to marketing communications sent via email and the placement of non-essential cookies on your device. You may withdraw your consent at any time by contacting us at [email protected] or using the unsubscribe link in any marketing email. Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew consent.
Where processing is necessary to perform a contract we have with you, or to take steps at your request before entering into a contract. This applies when you request a site assessment, receive a quotation, or enter into an agreement for solar panel installation and maintenance services.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include improving our website functionality, analysing how our services are used, ensuring network and information security, preventing fraud, and conducting general business administration. Before relying on legitimate interests, we carry out a balancing test to ensure our interests do not unfairly impact your rights.
Where processing is necessary to comply with a legal obligation to which we are subject, such as maintaining financial records for tax purposes, responding to lawful requests from regulatory authorities, or fulfilling health and safety reporting requirements related to installation work.
We use the personal data we collect for the following purposes:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods we apply are as follows:
When your data reaches the end of its applicable retention period, we securely delete or anonymise it so that it can no longer be associated with you. Anonymised data (which cannot identify you) may be retained indefinitely for statistical analysis purposes.
We do not sell, rent, or trade your personal data to any third party for their marketing purposes. We may share your data with the following categories of recipients, solely for the purposes described in this policy:
All third-party processors with whom we share personal data are bound by data processing agreements that require them to protect your data to the same standard we apply, use it only for the specific purpose for which it was shared, and delete it when it is no longer needed.
Your personal data is primarily stored and processed within the United Kingdom and the European Economic Area (EEA). However, some of our third-party service providers (such as Google for analytics) may transfer and process data in countries outside the UK and EEA.
Where data is transferred to a country that the UK government has not recognised as providing an adequate level of data protection, we ensure appropriate safeguards are in place. These safeguards include:
Google LLC participates in the EU-U.S. Data Privacy Framework and processes analytics data under their data processing terms, which include Standard Contractual Clauses as a transfer mechanism. You can request a copy of the safeguards we have in place for international transfers by contacting us at [email protected].
Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data. These rights are not absolute and may be subject to certain conditions and exemptions as set out in the legislation.
To exercise any of your rights, please contact us at [email protected] or write to us at our registered address. We will verify your identity before processing your request and aim to respond within one calendar month. If your request is complex or we receive a large number of requests, we may extend the response period by a further two months, in which case we will notify you of the delay and the reasons within the initial one-month period.
There is no fee for exercising your rights. However, if your request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request, in accordance with the legislation.
Our website uses cookies, which are small text files stored on your device when you visit a website. Cookies help us provide a better browsing experience, understand how visitors use our site, and remember your preferences.
These cookies are strictly necessary for the website to function correctly. They enable core features such as page navigation, form submission, and security. Without these cookies, the website cannot operate properly. Essential cookies do not require your consent under PECR.
These cookies help us understand how visitors interact with our website by collecting information about pages visited, session duration, traffic sources, and navigation paths. All analytics data is aggregated and anonymised. We use these insights to improve website content, structure, and performance.
When you first visit our website, a cookie consent banner appears in the bottom-right corner of the screen. You can choose to accept or reject non-essential cookies. Your preference is stored and remembered for future visits.
You can also manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that blocking essential cookies may impair the functionality of our website. Instructions for managing cookies in popular browsers can be found on their respective support pages.
If you have previously accepted cookies and wish to change your preference, you can clear your browser cookies and refresh our website to see the consent banner again, or contact us at [email protected].
Our website and services are directed at business owners, farm managers, and agricultural professionals. We do not knowingly collect personal data from anyone under the age of 16. Our services relate to commercial solar energy installations for agricultural enterprises and are not intended for use by children.
If we discover that we have inadvertently collected personal data from a child under 16, we will take prompt steps to delete that data from our records. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email if you are an existing customer or have subscribed to our communications.
We encourage you to review this page periodically to stay informed about how we protect your personal data. Material changes will be highlighted for a period of 30 days following the update. Your continued use of our website after any changes to this policy constitutes your acknowledgement of the updated terms.
Previous versions of this policy are available upon request. Please contact us at [email protected] if you wish to review an earlier version.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your personal data, you can contact us using any of the following methods:
Data Controller
VDTPanl Ltd
Unit 7, Mendip Business Park
Wells Road, Glastonbury
BA6 9WX
United Kingdom
Privacy Enquiries
Email: [email protected]
General: [email protected]
Phone: +44 1458 830 220
Hours: Monday to Friday, 8:00 – 18:00
If you wish to exercise any of your data protection rights, please direct your request to [email protected]. We aim to acknowledge all privacy-related correspondence within 2 working days and provide a substantive response within one calendar month.
Supervisory Authority
If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to complain to the Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113. Website: ico.org.uk.